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Network Telephone Care program (NTCP)
Network Telephone Care Program (NTCP) nurses assist veterans with answers after normal business hours resulting in time and cost savings!
VISN 6 Office, Durham -- Are you a veteran in need of health care information after normal business hours, on a weekend or holiday? How can VISN 6 provide useful information to help prevent unnecessary clinic and ER visits, decrease waiting time for appointments, and improve your overall patient satisfaction?
The answer: The VISN 6 Network Telephone Care Program.
Veterans may call their local VA Medical Center and get answers from registered nurses experienced in critical care, telephone assessment, and crisis intervention. These triage nurses will provide both medical and emotional support when a veteran needs advice about access to care during these unique time periods.
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VISN 6 VETERANS: Get answers to non-emergency health care questions after normal business hours, on weekends, or during holidays |
- Call our VISN 6 Network Telephone Care Program to save time and travel costs!
Asheville
(800) 932-6408
Hampton
(888) 869-6060
Beckley
(877) 902-5142
Richmond
(800) 784-8381
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Durham
(888) 878-6890
Salem
(888) 982-2463
Fayetteville
(800) 771-6106
Salisbury
(800) 469-8262
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- Specially trained nurses will answer your calls
- Get advice on health issues, including medications
- Learn to manage your chronic health conditions
- Assess your symptoms
- Decide on the best time and place for care
IN CASE OF EMERGENCY, call 911. Our telephone care program is not an emergency system. If you have chest pain, difficulty breathing, loss of consciousness, severe bleeding or injury, poison ingestion, seizure, loss of vision, or any other life threatening problem, call 911 or go to your nearest emergency room. Note that standard VA eligibility and fee-for-service rules apply in such cases.
Web link for prescription re-fill: www.myhealth.va.gov
Suicide prevention phone line: 1-800-273-TALK (8255)
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